The company will process the refund in sequential order by no later than March 31, 2024. Click on it. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. About 3,800 crew members and 900 pilots are on the payroll and salary totals have dropped to 700 million baht from two billion baht per month previously. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. Promotion Code. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. Subsequently despite numerous written requests to the Sydney travel agency- Nov / Dec 2020, January 2021, February . Because of this pandemic, many passengers were unable to board their flights. A week went by without any response and today i . Talking point: have you given up on airport WiFi? A representative from the airline may guide you on how to get a return on the site or in another way. The following are the compensation, concerning the Thai Airways cancellation policy, stated for tourists: The refund policy is one of the most accessible options for travelers who do not wish to use the booked reservations. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. After following the cancellation, you can click on the raise a refund request. Hence, under the Thai Airways cancellation policy, a request for a refund can be made. Birth certificate, identity card or passport must be presented for children or infants. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). At times, for many reasons, the airline can cancel a travelers booking. Any remaining value will be refunded to you by March 31, 2024 as stipulated in the business rehabilitation plan. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. With the help of this policy, visitors can easily revoke their bookings. Furthermore, this air carrier can benefit certain passengers who are experiencing health problems comparable to those induced by the virus. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? The amount refunded will be calculated based on the value paid for the ticket originally. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. It's completely free and we'll never pass your information on to No . use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. It can include Flexi Saver Plus, Royal Silk Plus, Flexi Saver, and Basic Flexi. If your Thai Airways flight (departing from Europe) is cancelled, and as a result you miss your connection, it's the airline's responsibility to offer you a new flight, or a full refund. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. 1349 Better Street KS, Kansas 64105 United Statesbook@airfleetrating.com+1-877-799-1495. I've twice emailed the Sydney Thai office but as yet not a single reply. Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. Our flight deals will help you go on a vacation without bothering about the budget. 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Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. Login now. Just under four months all up. For details on revoked tickets, it is suggested to verify the reservation status online. No one arrived. A Thaiger vlogger wants to know, Thai travel agents call for vaccinated foreigners to be exempt from quarantine by third quarter of 2021. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. 28 days is pretty standard. Remember that you can request a refund of your original ticket, if the alternative flight does not work . The following year, Thai lost US$369.5 million. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. The refund processing time may vary depending on the mode of payment. 3. Re: Thai Airways Refunds -- Latest Info? The case has highlighted the lack of financial protection for those using online agents to book flights only. Whether this also applies to simple refunds is debatable. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . Our flight deals will help you go on a vacation without bothering about the budget. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. - Passengers can choose to cancel their booking with full refund. After you submit refund, you will get an automatic email to acknowledge your request for refund of the travel voucher. Join the conversation and have your say on Thailand news published on The Thaiger. It has been designed with a variety of travel factors in mind. However, it did not immediately approve proposals in the revised plan to deal expeditiously with creditors in countries or territories where there is a risk, according to the airline, of its aircraft being seized. Later, you can request a full return throughout this time period as well. THAI operating direct services between New Zealand and Thailand Click on the My booking feature in the Manage section.3. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. Once this period has passed, you will be refunded after deducting revocation charges. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! . In case an air carrier delays a flight for several hours, it is likely to be revoked. expand_more. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Thai Airways finally given bankruptcy protection in Sept. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Several flights on THAIs flight map have been forced to cancel. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. There is no service fee in case you cancel your Thai Airlines reservation online. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. Inability to adhere to other policy norms, such as. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. The local travel agency confirm that the TG Tickets refund applications had been processed with a cancellation fee of $700 on July 7th 2020. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. As I've noted before . It's more the lack of communication which irritates. Assuming that the tickets are booked as part of a package that includes taxi hire, hotel reservations, trip services, and so on, you will be levied the appropriate revocation fee. Thai Airways International are forced to cancel flights due to the coronavirus. He is a sub editor with the Thai Examiner news website since it began in 2015. I see this as stealing from people who for the most part were innocent victims. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Redeem your THAI Travel Voucher. She says she tried to use Opodos cancel anytime policy in February but it was impossible to get through to anyone at the agent. Return trip. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. To be eligible for a return, you should meet certain criteria. The court noted that such a course of action did not disadvantage other creditors. Some passengers have been waiting almost a year to get their money back from the Thai national carrier, which continues to take new bookings. Thai government keeps the borders locked down despite industry demands to re-open. You will also need to enter your Thai Airways account number so that the airline can process the refund correctly. 1 Passenger, Premium Economy & Economy. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. I would not be surprised if TA didn't make it out of bankruptcy. According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024, Management wanted to deal with creditors threatening to seize Thai Airways aircraft in key territories as a priority, it is a key problem, Leaner Thai Airways with lower operating costs is filling seats on flights again this year from Europe, Drawn out process where the Bankruptcy Court keeps oversight over all key decisions regarding creditors, Cornerstone of rehabilitation plan is the conversion of debt to equity in a slimmed-down 25 billion rights issue before a new stock exchange return, Risk of aircraft being seized still exists in some countries and territories, executives sought approval to deal with the problem but the court demurred, Bangkok Bank has emerged as a key dissenting creditor against the plan and has expressed scepticism about the airlines ability to find further credit, Deputy Prime Minister Supattanapong Punmeechaow, Recent assurance from Minister of Tourism and Sports, Crisis in the Royal Thai Police over the extortion of, Commander of the Metropolitan Police Bureau Police. Both of these ways have the same goal: to make your revocations easier. However, as THAI is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the Company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time. To cancel via online follow these steps,1. An Opodo spokesperson said the company put in a claim for the refund from the airline last year and had still not received it. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. below, then click 'Submit'. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. Several flights on THAIs flight map have been forced to cancel. The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. We can't and won't accept accountability for their acts. The plan being pursued was put forward by top executives at the airline including Chief Financial Officer Chai Eamsiri who made a submission to the court in September. Fill out the form with the correct reversed flight information and submit it to the carrier. Necessary cookies are absolutely essential for the website to function properly. Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. From . Passengers may check your flight status here. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It also expressed concern about the airline incurring further debt. Select the Cancel option to make the process ahead. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. "In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days." The Guardian understands that there are thousands of. Resend one to yourself here. BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. We are still waiting of a refund 6 months later! 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In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. We don't issue the air tickets by ourselves rather we simply help the clients with booking flight tickets for different air carriers. Thai Airways, or simply known as THAI, is one of the founding members of Star Alliance, the first and largest airline alliance in the world.Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. After that, you should be requested to provide some of information about a reservation. A representative can then access this data. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. Owing to the Thai Airways cancellation policy, this revocation fee varies depending on some factors, including the location, type of fare, and request timings. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. Well send you an email to re-activate your account and enter a new password. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure.

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