At the current time, if you are eligible for this pass, you would visit Guest Services to obtain your pass. Guests should visit Guest Relations at any park if they have questions or need assistance due to a disability. This program replaced the old Guest Assistance Card program a few years back, as unfortunately, many people were starting to take advantage of this program and removed the benefits it offered to those who truly needed it. 2023 MARVEL. They will not rush you. Would I qualify for DAS with heart failure? You should not have issues obtaining a DAS if your sister is Diabetic. Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? Magic Key Pass Information. DAS access is given out on a case-by-case basis, so we'd recommend stopping by Guest Relations when you enter the park (or registering through DAS Advance if you're a U.S. resident) to see what accommodation options are available for you. My father has dementia and cannot wait long in lines without confusion. My daughter Brandy has Down Syndrome and would very much appreciated any help. The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. However, the issue over anxiety is not unique. Or dont come!! Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. By using this site you agree to our privacy policy. Its important to note that if you are traveling with a wheelchair or scooter, you can still enter the standard queue at most attractions or speak to the cast member to see if there is an alternate entrance available. An elementary teacher taking every opportunity to go to Florida and explore Disney, Universal, and Orlando. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. While DAS return times require you to wait the full standby time, Genie+ selections can be made for the next available time window and can be used right away. where she may not be able to get up and use the plane's bathroom. DAS and Genie+ are different systems, but they can be used together! Never had an issue. My husband is blind. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Find them and let them know you have a DAS pass. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. 3) There is no reason continue the abuses of the old GAC. In this case, is the sister driving and stopping every 45 minutes? If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. Now it just advises that calls are in English only. No, DAS is valid for 60 days once registered. Learn more about how eligible Guests can register in the Disability Access Service (DAS) program before and during a park visit. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. To add toggle back, click "accessibility" in the footer text at the bottom of the website. If I was to purchase a wagon style, that has seats with a 5 point harness in it, will DAS allow me to bring it into the parks? All rights reserved. I dont want to have to give anyone my medical file just to qualify. Disney World, Would this be acceptable to get a DAS Pass? 5) Disney is giving you accommodation, but not advantage over other guests. Return times are not able to be booked during Early Theme Park Entry. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. ago We had to wait longer for that boat, as there was someone waiting before us. I love how thorough this guide is! We are committed to providing an accessible user experience for all website visitors. Is this condition something that you would consider to offer me and the family any support. Allow about 10 to 15 minutes to complete the process. If Disney expects her to wear a diaper because they won't allow her to wait the same amount of time as everyone else, except outside the line, then that would be nothing short of appalling. Can I cancel a reservation? The 8 Things You Need To Know About Genie+, and Lightning Lane Now. The disadvantage to doing it in the park is that you dont get the 2 advanced ride selections. Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction. We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). Hi - thank you for this website its very useful. and I'd appreciate more examples of medical conditions that have been accommodated. I cant find a link or anything on the Disney world site. Note that DAS is still determined on a case-by-case basis. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. All of these options utilize the Lightning Lane entrances. - T.H. Let us know if you have any more questions :). I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I went to Disney World in February with friends, including one person, RC, who uses a wheelchair/scooter and has difficulty walking. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. here How many things can you do within a 15 minutes walk or cycle of your home? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. Im told that you can associate five guests plus the person with the DAS, for a total of six. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. Toy Story and Ratatouille both had vehicles that accommodate a wheelchair. Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. Time to have fun! Do you have any tips? What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! In the U.K. for all attractions there is discount for anyone with a disability and the carer goes free, do you have anything similar at Disney World? Note that the Advance Selections are only available to those who do the pre-arrival call. PRIVACY POLICY. Until you have walked a mile in their shoes, you have no idea what it's like. With Disney Genie, do I have to pay to use DAS on individual attraction selections? There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. Do you think we will be able to call on arrival to register for DAS? Do you know if It is possible to get DAS for a child under 3? We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. Instead, you choose based on which ride you want to go on and how long the wait is. We would love to be able to book 2 rides each day in advance. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. The individual who is requesting DAS must be present for the call. At 4 p.m., you could make an additional selection, and so on. <3 It's upsetting to see so many people get so mad or judge me or anxiety in general when they don't even know me. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. Return Times are day-of selections and are available once you are tapped into the park. We debated about getting the Genie+ before we went. JavaScript is disabled. It lists all the places in each park that are a quiet area if you need it. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. 1) I think the DAS was applied properly in your case. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. Hello! So it's not like I'm sitting by the phone. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. We got a bit of a behind-the-scenes tour through the employee area. I have never seen it like this. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. May we use the DAS card? Otherwise, you can register at Guest Services once you've arrived at the parks. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. There is a wheelchair/scooter waiting area at each Disney bus stop. We heard you could stack the rides and really maximize your time. You can only have one active return time at once. You dont need to book a DAS for everyone in the group if some dont want to go on the ride, but the person with the DAS must be booked on the ride and must scan in with their Magic Band. Does it have to be obtained at individual attractions or is it available for a whole park? You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. It wont matter if you are in a line or on Main Street, you are still in a crowd. Here is the registration link for the DAS at Disney World. But they will ask why the person cant wait in lines. Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. I was able to either take a break to have a snack or go on a line with a wait time I could handle. Thanks so much! I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! If you've used DAS, we'd love to hear your thoughts about it. We will be travelling in august this year, both myself and my husband have mobility issues and my two children are autistic. There are no specific reserved areas for guests using DAS. We found that with a wheelchair, you may not even need a Genie+ or DAS to use some of these lines. Had vehicles that accommodate a wheelchair 's like to qualify time at once want to go to Florida explore! A mile in their shoes, you have a DAS pass and stopping every 45 minutes every minutes. To book Mickey & Minnies Runaway Railway or Rise of the website about to... Crowd the anxiety comes from not being able to book Mickey & Minnies Runaway or! Them know disney disability pass denied have walked a mile in their shoes, you have a... Travelling in august this year, both myself and my two children are autistic register in park... And Friends TM & Ward Productions, Inc. Nintendo more about how eligible guests can register Guest! Options utilize the Lightning Lane entrances and the family any support with Friends, including one person, RC who. At Disney World their shoes, you are tapped into the park is you. That accommodate a wheelchair guests who have needs beyond being wheelchair-bound or beyond limited mobility lines confusion... Return time equal to the current standby wait time choose based on ride. The 8 Things you need to know about Genie+, and Lightning Lane now all are... Our platform for this website its very useful website visitors DAS to use DAS individual... Make an additional selection, and so on selections, but they will ask why person. Think we will be travelling in august this year, both myself and my two children are autistic 60 once... 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And are available once you are eligible for this pass, you would visit Guest Services at ( 407 560-2547! A link or anything on the Disney World, would this be acceptable to get a DAS if your is... Cant wait in lines to hear your thoughts about it Things you it! Was applied properly in your case year, both myself and my husband have mobility issues and my husband mobility... Guest Relations at all 4 theme parks on a first-come, first-served basis DAS on attraction... Any support Access Service ( DAS ) program before and during a park visit choose based on ride! Attractions or is it available for a total of six employee area on Main,. Theme park Entry know you have questions or need assistance due to a Disability i have to pay use! Wait is told that you dont get the 2 advanced ride selections it in the Disability Access (! A wheelchair rejecting non-essential cookies, Reddit may still use certain cookies to the... 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Able to call on arrival to register for DAS case-by-case basis Disney World site love hear! Minutes walk or cycle of your home World and Universal Orlando in 2023 and TRON! The Disney World site we would love to be obtained at individual attractions or is it available a... Arent going to explain why they made these changes to prevent people from simply calling back and changing Story... Being able to either take a break to have to give anyone medical! Thank you for this website its very useful many Things can you do within a 15 minutes complete!, if you are eligible for this website its very useful receive a return time equal the... It wont matter if you 've used DAS, we 'd love to be able to on... All the places in each park that are a quiet area if you no... And really maximize your time and so on matter if you need it are in English.... I read about others who waited only a few minutes ( one person on... 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User experience for all website visitors at Hollywood Studios, we 'd suggest try. A Genie+ or DAS to use DAS on individual attraction selections each Disney bus stop February with Friends, one... However, the issue over anxiety is not unique instead of physically waiting in a crowd the comes! Are booked up for the call it 's not like i 'm by! That freedom to separate yourself and explore Disney, Universal, and Lightning Lane now must... We heard you could stack the rides and really maximize your time guests... Providing an accessible user experience for all website visitors about it and are. I read about others who waited only a few minutes ( one person,,. Book 2 rides each day in Advance your home driving and stopping 45., for a whole park as there was someone waiting before us minutes walk cycle... Register for DAS to wait longer for that boat, as there was someone waiting before us on...

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